When using the SC 65W wall charger, if the power percentage of the jump starter shown on the screen is stuck at 76% or xx%, we would like to help you do a troubleshooting:
Please try to charge the jump starter with your own Type-C charger to check whether the SC Wall Charger is broken.
If you still need assistance, please contact us:
If you have checked the connection, there is no Error Code on the screen and you still can't start your vehicle with our product over 80% battery power. Please contact our customer support at firstname.lastname@example.org with the following information:
The serial number of your product Where can I find the serial number?
Your vehicle model
Any images or videos about the quality problems
Our agent will help you troubleshoot your issues, delivering you a satisfactory experience.