Four possible error codes may appear on your digital screen through the LED icons shown in the table below. Please follow the instructions below to come to a solution:
If you still need assistance, please contact us:
If you have followed the instructions above and are still unable to charge the battery, please contact our customer support at firstname.lastname@example.org with the following information:
- Order number
- Serial number of your product (Where can I find the serial number?)
- Main specifications of your battery
- Any images or videos for proof of the issue
Our agent will help you troubleshoot, with the guarantee of an exemplary service.