The orders are delivered by Amazon and are shipped within two days after orders are placed. Usually, it is able to ship orders the next day. Weekend orders are shipped on next Monday. Please allow 3-9 business days after shipment for delivery. You will receive a shipping confirmation email when the shipping information has been uploaded.
If you have any shipping issues, please contact Amazon customer service (206-922-0080) for further support.
Our products usually will be delivered to you within 3-5 business days, unless there are exceptional circumstances.
1.If you live in the United States and ordered Alpha 85S (Alpha 85S with travel bag), you should have your products already.
2.If you live in the United States and ordered Alpha 100, you will have the product delivered in Mid-May 2021.
3.If you live outside of the United States and ordered Alpha 85/85S or Alpha 100, you should have your product in Mid-June.
The countries that we can ship are
Europe: 1.Austria 2.Belgium 3.Bulgaria 4.Croatia 5.Czech Republic 6.Denmark 7.Estonia 8.Finland 9.France 10.Germany 11.Greece 12.Hungary 13.Iceland 14.Ireland 15.Italy 16.Latvia 17.Luxembourg 18.Netherlands 19.Norway 20.Poland 21.Portugal 22.Romania 23.Russia
Asia: 1.Singapore 2.Malaysia 3.Israel 4.Thailand
Oceania: We only can ship to Australia at this moment.
Others & the countries that we can't deliver: Please email us at firstname.lastname@example.org, with your 1.Paypal information 2.Backers ID & 3.Refund amount.
Note: we cannot change the shipment once the product is en route.