Answer:
You could fully refund your undamaged HULKMAN Products purchased in 30 days from the date you received your order without giving any reason. When we receive the returns and finish the inspection, the refund will reflect back in your account in 10 business days. In order to get your refund successfully, you should know:
- Returns must include all accessories
- Items must include the original packaging
- For non-quality related warranty claims, the buyer is responsible for shipping costs
- For non-quality related warranty claims, HULKMAN refunds the cost of the product itself
Returns may be rejected if the items do not meet the above requirements.
To avail of the service of the 30-Day Money-Back Guarantee, you should contact the channel where you place the order.
Return process
Step 1: Provide your order number via email service@hulkman.com.
Step 2: When we pass your refund request, you will receive our warehouse address where the product should be returned to.
Step 3: You can expect your refund to reflect in your bank account within 10 business days after we receive the returns.
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