We are committed to maximizing your driving convenience and here to provide support. Here’s what you need to know before using this function:
When you need the Force Start Function:
1) If you see the “ERROR CODE 2” message on the screen:
The screen will display the “ERROR CODE 2” message if your battery voltage is between 0.7–8V.
2) If you don’t see the “READY” icon or any Error Code icon on the screen:
If the vehicle battery voltage is below 0.7V, the jump starter will not be able to detect it as a vehicle battery. Thus, the screen will not display the “READY” icon or any Error Code icon.
How to use the Force Start Function:
1) Before you start: check your battery level
Make sure that the jump starter battery level is at least 20%.
2) 4 Steps of the Force Start Function
Step 1: Insert the battery clamps into the booster and attach the clamps to the car battery (The screen may display the “Error Code 2” message or won't display any instructions).
Step 2: Press the Power Button and Flashlight Button simultaneously for 2–3 seconds to start the force output.
Step 3: Start the car engine.
Step 4: Remove the clamps from the car battery.
Warning: Please be cautious when using the Force Start Function as the auto-detection and safety features will be disabled. Ensure that the connection is correct.
If you have checked the connection, there is no Error Code on the screen, and you still can't start your vehicle with our product at over 80% battery power, please contact our customer support at firstname.lastname@example.org with the following information:
- Order number
- The serial number of your product (Where can I find the serial number?)
- Your vehicle model
- Any images or videos for proof of the issue
Our agent will help you troubleshoot your issues, with the guarantee of an exemplary experience.