It means the jump starter is at an extremely low or high temperature, which is outside the range of operating temperature.
Our device is designed to perform in a wide range of operating temperatures:
The Alpha 85S and Alpha 100 can operate from -40℉ to 113℉, while the Alpha 65 and Alpha 85 can operate from -4℉ to 113℉.
| Alpha 65 | Alpha 85 | Alpha 85S | Alpha 100 | |
| Storage temperature | -40℉~131℉ | -40℉~131℉ | -40℉~131℉ | -40℉~131℉ |
| Operating temperature | -4℉~113℉ | -4℉~113℉ | -40℉~113℉ | -40℉~113℉ |
What happens and what to do if the temperature exceeds the operating temperature
1) At extremely high temperatures
If the temperature is too high, exceeding the highest operating temperature 113℉, “Error Code 3” will be displayed on the screen.
If the screen shows “Error Code 3,” please follow these 5 steps:
Step 1: Remove the clamps from the car battery.
Step 2: Leave your devices in a shady place and wait for 10 minutes until the “Error Code 3” message disappears automatically.
Step 3: Reconnect the clamps to the car battery correctly and the “READY” icon will appear on screen.
Step 4: Start the car engine.
Step 5: Remove the clamps from the car battery
2) At extremely low temperatures
Alpha 85S/100:
If the Alpha 85S/100 is at an extremely low temperature, the Pre-Heat Function will operate automatically and the “Pre-Heat” icon will appear on screen when the detected temperature is below the ideal operating temperature.
If the screen shows “Error Code 3,” please follow these 3 steps:
Step 1: Connect the clamps to the car battery correctly.
Step 2: The Pre-Heat Function will operate automatically and the icon will be displayed on screen when the detected temperature is below the ideal operating temperature.
Step 3: The “READY” icon appears on the screen after preheating, after which you can start your car engine.
Alpha 65 / 85:
Without the Pre-Heat Technology when the operating temperature is too low, the “Error Code 3” message will appear on the screen.
If the screen shows “Error Code 3,” please follow these 3 steps:
Step 1: Put it in a warmer environment and wait for returning to the operating temperature.
Step 2: Connect the clamps to the car battery correctly again.
Step 3: After the “READY” icon appears on screen, you can start your car engine.
If you still require assistance, please contact us:
If you have checked the connection, there is no Error Code on the screen, and you still can’t start your vehicle with our product at over 80% battery power, please contact our customer support at service@hulkman.com with the following information:
- Order number
- The serial number of your product (Where can I find the serial number?)
- Your vehicle model
- Any images or videos for proof of the issue
Our agent will help you troubleshoot your issues, with the guarantee of an exemplary experience.
Comments
2 comments
How do I fix an error code 3 if I don't have the clamps on a hoagman charger 8.5
I'm just trying to use the whole thing 8.5 for a portable charger to charge my phone not to charge a car what I do if I still charge the 3.3 or three code
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