When you first receive your jump starter, you can follow the steps below to check whether it works on your car:
Step 1: Check your car engine and battery system. The Alpha 85 can start a car with an engine of less than 8.5L Gas or 6.0L Diesel. As long as the car features a 12V system and its displacement is not greater than the standard mentioned above, the jump starter will work.
Step 2: Stop your engine first, then connect your clamps to the car battery properly. If a “READY” icon appears on the screen, your jump starter will work.
Note: Here is a link to recommendations on how to store your Alpha jump starter.
If you require assistance, please contact us:
If there is no “READY” icon on the screen, please contact our customer support at firstname.lastname@example.org with the following information:
- Order number
- The serial number of your product (Where can I find the serial number?)
- Your vehicle model
- Any image or video for proof of the issue (If applicable)
Our agent will help you troubleshoot your issues, with the guarantee of an exemplary experience.